1. Introduction
Mentis Vision ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information (company name, job title)
- Business data you upload or enter (contacts, content, financial data)
- Communications with us (support requests, feedback)
2.2 Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (features used, pages visited)
- Log data (IP address, access times)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- OAuth providers (Google, LinkedIn, Meta, TikTok) when you connect accounts
- Payment processors (Stripe) for billing information
- Financial services (Plaid, QuickBooks) when you connect integrations
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Generate intelligent insights and recommendations for your business
- Publish content on your behalf to connected social media platforms
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf
- Connected Platforms: Social media platforms you authorize us to post to
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with JWT tokens in httpOnly cookies
- Role-based access control for organizational data
- Regular security audits and monitoring
- Multi-tenant data isolation
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
- Revoke Consent: Withdraw consent for data processing
8. Third-Party Services
Our platform integrates with third-party services. When you connect these services, their respective privacy policies also apply:
- Google (Gmail, Calendar, YouTube)
- LinkedIn
- Meta (Facebook, Instagram)
- TikTok
- Stripe (Payments)
- Plaid (Financial connections)
- QuickBooks (Accounting)
9. AI and Automated Processing
We use artificial intelligence to provide business insights, generate content suggestions, and automate certain tasks. AI processing is performed on data you provide and is subject to the same privacy protections. AI-generated insights are verified for accuracy before being presented to you.
10. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Mentis Vision
Email: privacy@mentisvision.com
Website: https://mentisvision.com